The Simplest Automation

It's like the invention of the wheel, but for your business

Total gamechanger.

If you don’t have a Customer Relationship Management (CRM) system, this might be the easiest game-changing automation you can make in your business.

A CRM system simplifies your interactions with potential and existing customers, and will completely change the way your sales and support staff operate.

CRM software such as Hubspot, Keap, Zoho, Pipedrive, or Salesforce can change the game for both your sales and customer service. You can even use project management software like Asana, Monday, or Clickup to create your own CRM if you are comfortable with one of those platforms.

A CRM puts all of your customers and leads in one place, creates transparency for management, and has reporting built right in.

You will be able to:

  • See all of your leads in one dashboard

  • Change statuses as they become warmer or colder

  • Assign leads to sales or customer service reps

  • Report success rates

  • Track how valuable leads are

  • Identify where you lose the most business

Is it time for a CRM?

Onward and upward,
Simon Trask

(I’m a small business owner, advisor, and advocate – learn more here)

This is from Trail #5 of Profit Hiker: 11 Trails to gain lasting elevation in your business. Find the book right here and the program over there.